Refund Policy
This Refund Policy explains how refund requests are handled for digital products purchased through the WARDOGS ESP storefront.
All products sold through this storefront are digital goods. Because digital products can be delivered instantly or made accessible immediately, refund eligibility may be limited once delivery or access has occurred.
1. General Refund Rule
All sales should be considered final unless a refund is granted at the store owner’s discretion or required by applicable law.
2. Situations That May Be Reviewed
- Duplicate purchases
- Accidental double charges
- Failure to receive the purchased product due to a verified store-side issue
- A confirmed technical issue caused directly by the storefront delivery process
3. Situations Usually Not Eligible
- You changed your mind after purchase
- You selected the wrong product or duration
- Your system does not meet requirements
- Compatibility changed after a game, platform or software update
- You failed to follow provided instructions
- The product was delivered or accessed successfully
4. Chargebacks and Disputes
If you have a billing or delivery issue, contact support first before opening a chargeback or payment dispute. Fraudulent or abusive chargebacks may result in loss of access or refusal of future service.
5. How to Request Support
For billing, order or delivery issues, contact support through the official Discord: discord.gg/JhaVCHBvm6. Include your order email and relevant purchase details.
6. Policy Changes
This Refund Policy may be updated at any time. The version available on this page at the time of review will apply unless otherwise required by law.